Explore a curated Learning Journey with STC India
The session introduces you to APIs and what you must know to document them. The session will contain live examples of APIs, touch upon JSON and XML, and explain the Whats and HowTos of API documentation.
Leading a tech writing team has its own specific set of challenges and opportunities. While the general principles of leadership apply to us also, it is worth reflecting on what exactly we need to do to develop highly motivated teams that are respected across functions. “Engineering is at the top of the food chain, and it is hard to influence them” is a belief many people have – does it have to be that way? Can strong leadership in Tech Writing change that power dynamic? A session to explore and share possibilities.
As technical communicators, we pour energy into creating content that explains detailed concepts and processes in ways that the end user can understand and apply. Easier said than done, right? In this session, we will discuss how incorporating key concepts from Cognitive Learning Theory will elevate the work we do. We will explore what goes on inside the mind – how information is perceived, received, and retained.
Content is a strategic business asset that helps an organization achieve its business objectives.
For an organisation to realise the potential of its content, there needs to be a coherent content strategy in place. This helps the organisation deliver a consistent and cohesive message while ensuring every segment of the intended audience gets relevant content when they need it and in a form that they can use with ease.
In the past a leader was a boss. Today’s leaders cannot lead solely based on positional power. The USP is customizing leader behavior per the situation and developing people.
Users want to get their jobs done. They don’t want to search through a lot of material in order to find what they need. Minimalism is about taking out unnecessary material so that the user can see and use the information that they really need. It is also about ensuring that the right material is included. Just as growing a successful garden requires rigorous weeding, creating effective documentation requires ruthless editing and clearing space for the content that the users need to do their jobs.