[Webinar] Writing for Conversational User Interfaces and Voice Experiences on Aug 10, 2018

by | Jul 28, 2018 | Webinar

The India chapter of the Society for Technical Communication is pleased to announce the next webinar for technical communicators on 10th August 2018.

Time: 7 – 9 PM

Webinar Link

Webinar Topic: Writing for Conversational User Interfaces

Technical writers have evolved with the changing dynamics of the times – writing for print, PDFs, GUI, Web, Mobile, and now voice interfaces. Be it smartphones, smartwatches, car dashboards, smart entertainment, voice-as-interface is emerging as a simple-to-use and hands-free alternative for content consumption. Voice also brings near-human interaction experience in finding the right content at the right time with the support of NLU and AI.

The session focusses on how Voice Assistants can

  • Provide the right answers at the right time
  • Optimize buyer and customer journey and overall customer experience
  • Minimize support efforts and costs
  • Ensure greater Time-to-Value (TTV) for customers
  • Increase the value of your enterprise investments

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Voice in Documentation: Use Cases

Technical Writers can use voice technologies for almost all product documentation scenarios such as installation, configuration, troubleshooting, rich media content types. The possibilities are literally endless. In this webinar, we will talk about how technical writers can

  • Get started with Voice Assistants such as Alexa,
  • Write content for conversational User Interfaces
  • Contribute to customer experience and brand success
All in all, voice technologies can add great value to buyer and customer experience and success. Remember, Customer Experience is everything and
THE PRIME DIFFERENTIATOR in this digital economy!
So, if you are excited about Chatbots, voice bots, and conversational interfaces; do sign up for the webinar today!

 

About Speaker

Ravi Kumar Adapa, a regular speaker at STC India annual conferences, is a Senior Information Services Engineer. He has been with CA Technologies for over 7 years with a total of 18 years of experience in the fields of Writing, Training, Customer Experience, Team Management, and Project Management. He is an M.A., M.Phil., in English Language and Literature with PGCTE and PGDTE from CIEFL, Hyderabad. Besides writing and designing, he has a child-like curiosity and passion for new tools, apps, and technologies. He brings future-ready ideas and an active contributor to technical writing community in India.
On the family front, he lives in a joint family and loves spending time with his two li’l daughters Tanmayee and Chaitra. You may find his previous talks interesting:

 

Registration

Register

 

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For any queries, contact:

Bibhudatta Sahu [E-mail] [Call: 973 973 2224]
Webinar manager – 2018
STC India Chapter
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