Is Technical Communication a Catalyst to Business Success?

How effective is technical communication in today’s dynamic and challenging world of business? How do technical communicators add value to the business? What does the management expect from technical communicators? How do we deal with the high-demand, low-supply job market in this part of the world? We keep asking ourselves such questions while striving to achieve professional excellence. Indus invited a few people who matter in the industry to answer such concerns and share their viewpoints on technical communication.

In the four theme articles in this issue, our guest columnists from the top management of leading corporate houses such as Zensar Technologies, Maximize Learning, i2 Technologies, and Oracle Corporation delve deep into the different facets of technical communication.

Each article in this series reveals the relevance of technical and non-technical communication, and their contribution to the mainstream business strategies.

ALSO IN THIS ISSUE

Theme Articles

Other Articles

• Knowledge on the Go

• Hiring the Right Writer

• Should Technical Communicators
put their fingers in many pies?

• Book Review

• Website Review

Ganesh Natarajan discusses the importance of verbal and written communication for the success of companies in the software industry. Sushant Buttan advocates enhancing the domain knowledge of technical communicators to make them successful instructional designers. Sankalp Saxena professes how technical communication is a mission-critical component in customer satisfaction in his company. Francisco Abedrabbo provides time-tested tips on job search to help you stand out and make a favorable impression.

As we move on to the next phase of exploration, Indus will bring you more viewpoints from the corporate world. Stay connected.

The Management Perspective

Technical Documentation – A Mission Critical Component for Customer Success

By Sankalp Saxena, Managing Director, i2 Technologies

Communicate or Perish - The New Mantra!

By Ganesh Natarajan, Deputy Chairman & Managing Director, Zensar Technologies

Making Technical Communicators Subject Matter Experts

By Sushant Buttan, CEO, Maximize Learning

12 Tips for Getting a Great Technical Writing Job

By Francisco Abedrabbo, Director of Documentation, and Pavi Sandhu, Senior Technical Writer, Oracle Corporation

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