Date(s) - 12/08/2017
9:30 am - 5:30 pm
Comfort Villa - Cyber City
Nagarro provides technology services for digital disruption to both industry leaders and challengers. When our clients want to move fast and make things, they turn to us. We combine design, digital and data to help them outperform the competition. We distinguish ourselves by our agility, imagination and absolute commitment to our clients’ business success.
Some of our clients include Siemens, GE, Lufthansa, Viacom, Estēe Lauder, ASSA ABLOY, Ericsson, DHL, Mitsubishi, BMW, the City of New York, Erste Bank, T-Systems, SAP and Infor. Working with these clients, we continually push at the boundaries of what is possible to do through technology, and in what time frame.
Today, we are more than 4000 experts across 14 countries. Together we form Nagarro, the global services division of Munich-based Allgeier SE.
10:00 am – 10:30 am – Networking and Tea Break
10.30 am – 11:00 am – Product Management View on Product Content – Piyush Singh
11:00 am – 11:45 pm – Product Documentation – Look Beyond Product – Dr. Anu Singh
11:45 pm – 12:30 pm – Efficient Review Process for Better Documentation in Agile Model – Padma Swaroop Mandapaka
12:30 pm – 01:00 pm – Panel Discussion: Following Up Industry Trends and Growth Opportunities for Technical Communicators
01:00 pm – 01:45 pm – Lunch Break
01:45 pm – 02.30 pm – Out-of-the-box Content Delivery – Namrata Malhotra
02:30 pm – 03:15 pm – Managing Global/Virtual Teams – Rajeev Jain
03:15 pm – 04:15 pm – Working with APIs- Guide for Technical Writers – Rinni M
04:15 pm – 04:45 pm – Localizable Technical Writing – Mr. Salil Vaidya
About the Speakers and Sessions
Session 1: Product Management View on Product Content
The session will provide information on importance of content from product management perspective and audience analysis while defining the content.
Speaker: Piyush Singh
Piyush is a Senior Management Professional having 10 years of Experience in Product Management, New Product Development, Strategic Alliances for Fintech (Financial Technology), Mobile Money Wallet, Digital Financial Services, White Label Solutions (SaaS and PaaS), Financial Inclusion, and NeGP (National e-Governance Plan) for Mission Mode Project through PPP model.
He has vast experience of working in Africa & India on various government and private projects. Piyush is a distinguished speaker and visiting faculty for top MBA colleges like IMT-Ghaziabad, IIRM, Xavier Institute of Management Bhubaneswar.
He has done his MBA from XIMB and Executive Masters from Columbia Business School, New York, USA.
Linkedin Link – https://www.linkedin.com/in/piyushsingh1/
Session 2: Product Documentation – Look Beyond Product
The session will provide information on what should be considered more important while writing – the product that you are writing about or the users for whom you are writing? What language would be more suitable- simplified technical jargons or the persuasive marketing language? Does psychology has any role play in the product documentation? Determine your approach based on your technical object and target audience. Is there a technique that you can follow?
Speaker: Dr. Anu Singh
Dr. Anu Singh is Ph.D. in English Literature and has more than a decade now in technical communication.
Session 3: Efficient Review Process for Better Documentation in Agile Model
This session talks about how can one come up with an efficient review process, deliver the required documentation set within the same sprint and in the process contribute to overall development of the scrum team rather than focusing on an individual development within the scrum team.
Speaker: Padma Swaroop Mandapaka
Padma Swaroop Mandapaka is an Information Engineer with over five years of experience in technical writing and content development field. He is a Computer Science Engineer with Post Graduate Diplomas in Advanced Computer Science and Marketing Management. He is also a Lean Six Sigma Green Belt and Black Belt Certified professional.
He started his career as a Corporate Trainer in Robotics Education (STEM Concepts) and has conducted workshops and sessions in Robotics Education in ninety schools across India and the Middle-East.
His passion towards content development drew him to focus completely on Technical Writing and Information Engineering.
He was the Conference Volunteer for 18th STC India Annual Conference 2016 in Hyderabad. He is serving as a Membership Manager for the STC India Chapter 2017. He is also the shadow city representative for STC Hyderabad Chapter 2017.
He is currently working as an Information Engineer with NCR Corporation in Hyderabad. He has a good understanding of Agile Methodology in Documentation and is keen to contribute in this regard.
Session 4: Out-of-the-box Content Delivery
The complexities of products and technologies are increasing, and so are customer requirements for dynamic and easy-to-use solutions. In such a scenario, providing effective knowledge solutions is the key to customer wins and business
successes, especially while enabling adoption of new products and solutions in the core business processes of customers. To facilitate that, the Technology Experts, Marketing, and Technical Publications teams put together efforts in
building various types of knowledge resources, such as product overview sheets, technology details, quick start guides, videos, blogs, and tutorials. At times, these resources are presented in different forums, or published in scattered online and offline spaces. We understood the challenge this may cause in finding the relevant content, and reinvented the way of packaging the available collateral from multiple resources into a common, intuitive, and neatly-structured interface.
Through this presentation, we would like to share our idea and its success story.
Speaker: Namrata Malhotra
Namrata Malhotra, Principal Technical Writer with Cadence Design Systems, NOIDA. I have over 13 years of experience in Instructional Designing and Technical Writing, and have also been a software developer and technology trainer.
Session 5: Managing Virtual Teams
This session is for all those who are managing a virtual team or being managed by a virtual boss. Working with virtual teams is an integral part of today’s corporate culture. There are an estimated one billion virtual workers, and the number is expected to rise in the future. Managing a virtual team is different from a team which physically present. It requires a different set of skills for success. Managing a virtual team or working with virtual stakeholders and decision makers often requires you to deal with cultural differences, time differences, remoteness and technological barriers. It has its own set of challenges. This session will focus on the effective ways to communicate with virtual team members Understand, respect and embrace different cultures, Set clear and precise goals, and Provide timely feedback. It will also provide some handy tips to overcome the challenges and succeed in creating a highly productive global workforce.
Speaker: Rajeev Jain
Rajeev Jain is a Corporate Trainer and independent documentation consultant having 20+ years of experience. He is India’s first and only NASSCOM certified master trainer of technical documentation. He has managed globally distributed documentation teams. He has been awarded by legends like Rajendra Pawar (COO-NIIT) for his initiative in promoting technical writing profession in India. He has delivered 100s of corporate training, faculty development programs (FDPs), and session for students in colleges like IIM, Seneca college-Canada, NITs, MDI-Gurgaon, IMT-Ghaziabad, and Jesus and Mary college. He is the moderator of groups like APIWriters; C2C: Campus2Corporate, and FDP.MDP
Session 6: Working with APIs- Guide for Technical Writers
Speaker: Rinni M
Session 7: Localizable Technical Writing
The session will provide information on writing content that can be translated faster and accurately.
Speaker: Mr. Salil Vaidya
• 12+ years of experience in Japanese to English translation and review across various domains
• 5+ years of project coordination and project management experience in both localization and IT
• Currently heads the QA department at Fidel Softech Pvt. Ltd., Pune
• Trains in-house translators with a special focus on translation techniques and (technical) English writing
• Likes to solve crossword puzzles
- Free for STC India chapter members
- INR 250 for non-members
Manisha Khurana [E-mail]