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Date/Time
Date(s) - 01/07/2017
9:00 am - 5:15 pm

Location
HPE, Bengaluru

Categories


The India chapter of the Society for Technical Communication is pleased to announce a One-day regional conference on 1st July (Saturday), 2017 in Bengaluru.

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Venue Sponsor

HPE Bangalore
Address:
HPE (Auditorium),
Sy.No.192, Whitefield Road,
Mahadevapura, Badavala Nagar,
B Narayanapura,
Bengaluru, Karnataka 560048

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Agenda

9.15 – 9.30 Intro
9.30 – 10.30 MadCap Flare – Made Easy: Shiny Antony
10.30 – 11.15 A journey, moving from traditional approach of tech writing to Agile: Divya  Shetty
11.15 – 11.30 Tea break/Networking
11.30 – 12.30 Panel Discussion – Content Reuse in DITA
12.30 – 1.15 Visual Communication – Jyothi Kalutla and Anupam Das
1.15 – 2.00 Lunch break
2.00 – 3.00 Storyboarding Basics Workshop – Seema Misra and Swati Verma
3.00 – 3.45 Documentation Quality Metrics 101: Varunish Garg
3.45 – 4.00 Tea break/Networking
4.00 – 4.45 Impact of Artificial Intelligence on Organizations: Rajdeep Gupta
4.45 – 5.15 Certificates distribution, vote of thanks

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Abstract of the topics

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MadCap Flare – Made Easy:

The MadCap Flare – Made Easy session will help you understand how to use MadCap Flare to generate documentation in the desired output formats. MadCap Flare is becoming the most sought after authoring tool because of its ease of use, features, and efficient customer support. The session will cover the most common activities required to generate an output, and will also introduce you to some cool features such as extending text, drop-down toggle, and so on that can drastically change how your output is displayed.

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A journey, moving from the traditional way of tech writing to Agile:

Technical Writers have always worked alongside product engineering. Technical documentation processes have always aligned with the engineering processes. While product engineering teams are changing focus from providing a final product by the end of a release towards providing a subset of features iteratively; technical writing teams also need to turn around and transform the way they operate. So how do we embrace this change? How do we use technical writing concepts and tools to the best advantage and address the change? How do we work towards making our documentation process agile? What should our deliverables look like?
This paper presents you with a simple yet concise guide to transition the documentation process to agile, demystify the role of an agile technical communicator, understand challenges during the transition, predict impact of the continuous delivery model, and explore how to succeed with agile methodology.

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Panel Discussion – Content Reuse in DITA

What is reuse? How many of us reuse? How do we use it How do we reuse? What is its impact of reuse on the organization? A cross-section of the industry will discuss this subject. Here’s your chance to ask your questions on reuseto an engaging panel comprising organizational leaders and information architects.

Panelists:

  • Roopa Ravikumar, Director, SAP Knowledge Management
  • Anu Kothari, Senior Manager, Technical Communications, Cisco
  • Asit Pant, Senior Content and Community Manager, Adobe
  • Aparna Kamath, Consulting Writer, Oracle Documentation
  • Sachin Shenoy, Section Manager, ITOM DocOps, HPE Software
  • Sudhin VK, Manager, HPE Knowledge Management

 

Moderator: Sandhya Ranganthan, Section Head, HPE Knowledge Management

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Visual Communication

Technical communication involves describing complex concepts and scenarios to a user. The user is lost in the ocean of running text and is unable to achieve the desired goals. Visual communication uses illustrations and graphics to help in user understanding. It complements the text that a user reads and helps in appreciating the underlying technology.

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After this session, the audience or the writers will understand the following:

  • Need for illustrations in complex concepts.
  • Scenarios for visual aids.
  • Use Case 1 – Static illustrations versus interactive graphics.
  • Use Case 2 – Software Simulations.

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Storyboarding Basics Workshop

A storyboard is the first visual representation of a narrative. Storyboards comprise images that are arranged together to visualize anything from a film to a television commercial, from a comic book to a video troubleshooting guide. They’re an effective planning device, which allows you to visualize the scenes and movement before creating a video or animation.

This workshop explains the basics of storyboarding and related design concepts. You will learn this by working in groups to create a storyboard. The focus of this workshop is to visualize an engaging story that explains a concept or process and then create a rough sketch that shows the flow of the story.

For this workshop, you are encouraged to leave the world of technology and try creating a storyboard using a pen, paper, icon cut-outs, and glue.

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Documentation Quality Metrics 101

Maintaining quality should never be a choice.  Instead,  it should be a habit. So, how do we track quality quantitatively and not just qualitatively? Let’s dive into a 5-progned approach of ensuring we know what it takes to maintain benchmarks on our documents and deliverables.

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Impact of Artificial Intelligence on Organizations

Artificial Intelligence (AI) and increasing automation are going to have a massive impact on industries and organizations. This talk focuses on:

  • What is AI?
  • A brief history of AI
  • Challenges
  • Potential impact of AI on organizations
  • Impact of AI on Technical Writing

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.Speaker profiles

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Shiny Antony: Shiny leads the BuySide documentation team for FIS India. She is a technical writer for the Investran product development team. She started her technical writing career in 2006 and has been using MadCap flare since 2011. In the last 3 years, she has conducted multiple in-house and external training sessions on MadCap flare.

Divya  Shetty: Divya has over ten years of corporate experience and has been in the technical writing industry since December 2007. With extensive exposure in writing, managing documentation and courseware content in the telecom, networking, cloud application, and Quote-to-Cash domains, she is always on the lookout for challenging projects.
She is currently working with Apttus, Bangalore. Apttus is world leader in the Quote-to Cash domain. Divya documents the two major product solutions of Apttus product portfolio: The CPQ (Configure Price Quote) and the Contract Management solutions on the Apttus Intelligent Cloud.

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Varunish Garg: Varunish is a seasoned technical documentation professional with 12 years of experience in writing customer-centric user and business documentation for an array of projects across multiple domains. He also conducts classroom training sessions on various topics related to technical writing. He has recently accomplished Competent Communicator and Competent Leadership tracks for Toastmasters International and is now pursuing the advance series. In his leisure time, he enjoys watching political dramas on Netflix.

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Seema Misra: Seema Misra is currently working as an Information Developer at Hewlett Packard Enterprise. She has 6 years of experience in various writing fields. She holds a Master’s degree in Clinical Psychology and has worked for one year in the NGO sector. She is also a freelance artist and has displayed her artwork and conducted art classes at Art Blend Cafe, Bangalore.

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Swati Verma: Swati Verma is an Information Developer at Hewlett Packard Enterprise. Swati holds a bachelor’s degree in Electronics and Communications. She has around 4 years of experience in telecommunications domain and almost 3 years in Information Technology. In HPE, she is responsible to improve documentation for the customers by using her writing and analytical skills, and communication proficiency. Swati has a keen interest in infographics, storyboards and marker presentations and she has also created few for site level events. She was a part of a non-profit organization named “Masoom Duniya” and she cares about civil rights and social actions. She loves to sing, sketch, and help out her friends in doing home interiors in her leisure time.

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Jyothi Kalutla: Jyothi Kalutla is a Computer Science Engineering Graduate and is currently working as an Information Developer at Hewlett Packard Enterprise. She has almost four years of experience in Technical Writing (storage domain). She also has some novice experience in Digital Marketing and Blogging.

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Anupam Das: Anupam Das is currently working as a Senior Information Developer at Hewlett Packard Enterprise. He has around 11 years of experience in various domains ranging from banking to e-learning software. At HPE he has worked on domains like Server, Storage, and Enterprise Software. He holds a Master’s degree in Computer Application.

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Rajdeep Gupta: Rajdeep is passionate about technical communication and Society for Technical Communication (STC). Rajdeep is a senior STC member associated with STC from 2007 and proud of his STC association for the last 10 years.  He has taken up various leadership roles, including the award-winning STC India Chapter President, Vice President, Secretary, and Program Manager for multiple STC India Conferences. He is a recipient of the STC DCSA award, a member of the Academic SIG for the past few years, Student Program Coordinator in the 2015 STC Summit (Columbus), paper proposal reviewers for the 2015 STC Summit and nominated for the STC Director post in 2016. He was the Bangalore City Rep for many years: organizing webinars, learning sessions and competitions, and a member of the 2016-17 STC CAC Outreach team, playing a role in international collaborations. He has presented at multiple STC events and anchored tech communication workshops.
Rajdeep founded and manages Blue Dots Consultancy Services, which is a niche Education Consulting, Managed Training & Capability Development, and Documentation Lifecycle Management Services Provider.

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Sandhya Ranganathan is the Section Head of Hewlett Packard Enterprise’s Enterprise Group centralized Knowledge Management team in India. Her global career in technical communications and training spans three decades in companies such as Intel, Oracle, and Cisco. She has been an active contributor to the Indian technical communications industry since its inception. She has presented papers, conducted workshops, written articles, been a judge and a moderator, was the STC India President in 2009, and conference program manager at tcworld India 2015..She has written a children’s book, “Mia finds a home.”

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Roopa Ravikumar specializes in Knowledge Management and Technical Communication. She joined SAP in 1999 as a technical writer documenting customer relationship management applications and later moved on to manage documentation projects and teams of information developers in various development areas of SAP Business Suite. Roopa is responsible for managing User Assistance programs for the SAP Internet of Things (IoT) area and is a part of the team that drives the future user assistance strategy and innovations for SAP.

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Anu Kothari is Senior Documentation Manager at Cisco Systems. During her decade-long tenure at Cisco, she has driven single-source publishing, migration strategies, and content integration projects. She is currently driving a concept-to-reality initiative that uses content analytics and contextually relevant information to position end-user content as the centerpiece of a customer‘s support experience. Anu believes that there is no better way to spend one’s work life than by working with committed people, juggling multiple tasks, facing challenges head on, and learning new stuff all the time – and have fun along the way. True to that credo, her phone is filled with pictures of spectacular trees and flowers of Bangalore and other places around the world. A project to associate a poem or verse to each picture from this collection is underway…

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Aparna Kamath, Consulting Technical Writer, Oracle Documentation, has over 17 years of industry experience in technical writing. She has worked on technical communications for a wide range of software applications and elearning modules in companies like Pivotal Software, Lucent Technologies, and is currently at Oracle India for 13 years. She has a B.E. in Electronics and Communications, and a passion for writing. In her free time, she likes to travel to new places with her family. She is considered the go-to person for DITA and content reuse in the Database team, because she was an early adopter of DITA migration, and their team has achieved significant reuse in their documentation set. She is an SME for the DITA helpdesk.

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Registration Details

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Registration Fee Details:

  • STC members: Registration is FREE
  • Non-STC members: Nominal fee of INR 200 per registration

 

Register here

Important: After registration, you will receive a confirmation mail. Please carry a copy of the confirmation mail and a Govt. ID proof to the venue.

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For any further information, please contact:

Bibhudatta Sahu (973 973 2224) [E-mail]
City Representative – Bengaluru
STC India Chapter

 

 

 

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