Reclaim your glory!
This session emphasizes 3 key levers of Technical Communication which if exercised in tandem can bring huge benefits to the business.
- Lean content creation: Data driven prioritization can help content authors to do more with less
- Closing the feedback loop: Follow the Create à Measure à Learn cycle and fix the burning issues to enjoy higher ratings
- Engaging the end users: Showing some empathy towards the most important participant in the value chain works wonders
Abhishek is Product Manager at Adobe Systems, India, where he manages the Technical Communication line of products (RoboHelp and Technical Communication Suite). He is responsible for product strategy and roadmap, partner ecosystem management, and customer relationship. Prior to Adobe, he was Product Manager at Winshuttle, where he managed the Enterprise suite of products. He has also worked with Adobe, Freescale Semiconductors, and Wipro Technologies. Abhishek did his MBA from Vlerick Business School, Belgium, and Bachelors in Technology from National Institute of Technology.