Trends. DITA. Gamification. TOC. Careers. Agile.
11 and 12 December 2015
STC India Annual Conference
Joy. Creativity. Problem Solving. Change Agents.
Hyatt Regency, Nagar Road, Pune
Trends. DITA. Gamification. TOC. Careers. Agile.
Not only about DITA. Agile. Rich media.
Joy. Creativity. Problem Solving. Change Agents.
About Your Space. The Joy. The Creativity.
Gamification. Trends.
Being a Change Agent.

Quasi-Formal: A serious look at non-traditional channels of delivering technical communication

Quasi-formal platforms—such as blogs, forums, and microblogs—are often utilized as technical content delivery channels arbitrarily rather than by design. This session illustrates how these channels need to be an integral consideration in the content strategy of a technical communication department.

Bonus: If your technical content is long form and/or lives behind a firewall, this session shows you how you can use quasi-formal channels to improve its discoverability.

Session Takeaways:

  • Understanding quasi-formal content
  • Typical channels
  • Use cases
  • Quasi-formal content and DDLC
  • Updating your content strategy
  • The quality dilemma
  • Examples

Samartha Vashishtha

Samartha Vashishtha works as a Senior Content and Community Lead with Adobe Systems, where he's responsible for planning and delivering Help content for Photoshop, Lightroom, Creative Cloud, and several mobile apps. Samartha has spoken at international conferences on topics such as web communities, visual communication, and globalized communication. His research interests have led him to filing multiple US patents. Beyond work, Samartha is a creative writer with two published anthologies of poems and a third one in the offing.
Day 1, 11:30 to 12:15
Samartha Vashishtha

See this video where I am talking about my session