Quasi-Formal: A serious look at non-traditional channels of delivering technical communication
Quasi-formal platforms—such as blogs, forums, and microblogs—are often utilized as technical content delivery channels arbitrarily rather than by design. This session illustrates how these channels need to be an integral consideration in the content strategy of a technical communication department.
Bonus: If your technical content is long form and/or lives behind a firewall, this session shows you how you can use quasi-formal channels to improve its discoverability.
- Understanding quasi-formal content
- Typical channels
- Use cases
- Quasi-formal content and DDLC
- Updating your content strategy
- The quality dilemma