Trends. DITA. Gamification. TOC. Careers. Agile.
11 and 12 December 2015
STC India Annual Conference
Joy. Creativity. Problem Solving. Change Agents.
Hyatt Regency, Nagar Road, Pune
Trends. DITA. Gamification. TOC. Careers. Agile.
Not only about DITA. Agile. Rich media.
Joy. Creativity. Problem Solving. Change Agents.
About Your Space. The Joy. The Creativity.
Gamification. Trends.
Being a Change Agent.

Innovation Journey - from idea to reality

It’s not every day that your “innovative idea” is realized as a feature in a product. It is especially thrilling when a documentation-related idea is incorporated in the product, as documentation is usually looked upon as a support function and not a product feature. However, there’s more to idea innovation than just thinking up a great idea.

This session takes you through the life cycle of an idea that had the privilege of being a part of a product—the challenges, the emotional upheaval that was part of this journey, and finally the moment of glory!

Swati Malhotra

Swati is working with BMC Software, Pune, where she documents the BMC Remedyforce product which is a SAAS offering for ITIL-based best practices to manage Service Desk. Swati has been in the technical communications field for more than a decade, working as an editor, instructional designer, and technical writer.

Day 2, 10:15 to 11:00
Swati Malhotra

Here I am talking about my session