Click the link to visit the Summit Agenda: 1st STC India Summit_Agenda_2011 .

Hi all,
As part of STC India Chapter’s initiative to collaborate with international technical communication professionals and teaching experts, I am pleased to announce an introductory online meeting for STC India Chapter by Professor Lee S. Tesdell.

Dr. Lee proposes to cover these topics in his 90-minute online meeting:

Essentials of instruction writing

· Structuring a help topic

· Integrating images and text in instructions

· Creating bilingual instructions

Lee S. Tesdell introduction

Lee S. Tesdell teaches courses in the technical communication program at Minnesota State University, Mankato. His research interests are in online pedagogy, cross-cultural communication, and new media writing. One of Lee’s current projects is to build an online international technical communication learning consortium linking instructors and students around the world. In the past few years he has traveled to Karlsruhe, Germany; Bangalore, India; Palestine, and Israel to connect with technical communication colleagues.

Date and Time

April 2 and 8:30 a.m. IST

Registration Fees

Free for the STC India Chapter mailing list members.

Registration link:

https://spreadsheets.google.com/viewform?formkey=dEhzblVXVjVJdW1ObFNEcVRjdnRyM1E6MQ

Your registration is accepted only if you receive a confirmation email from Rajdeep. Dr.Lee has requested the webinar to be limited to 25 participants max so in case you do not receive a confirmation email do understand that we have closed the registrations.

Preferences will be given to STC India members. Request you to quote your membership no. in the registration form.

Dr. Lee will be sending out the link to the webinar to the confirmed attendees. If you have confirmed and then decide to not attend the webinar for some reasons, I hope you will be kind enough to intimate us earlier. We can then ask the waiting list participants to attend.

I hope you will be the first of many to attend.

Regards
Rajdeep

Hi All,

The India chapter of Society for Technical Communication (STC) is pleased to announce a learning session in Bangalore on March 26, 2011 (Saturday). Please visit http://www.stc-india.org for more details on STC India Chapter.

*****************************************************************************
Agenda
*****************************************************************************
09:30 A.M. to 10:00 A.M. – Registration/Welcome drink
10:00 A.M. to 10:45 A.M. – Methods and tools for documentation estimation
10:45 A.M. to 11:30 A.M. – Pulse Check of Doc Projects – Best Practices at Novell
11:30 A.M. to 12:00 noon – Snacks break
12:00 noon to 12:45 P.M. – Usability Counts
12:45 P.M. to 1:30 P.M. – Learnability testing
1:30 P.M. to 1:45 P.M. – Prizes, lucky draw, closure

About the Session & Speakers
*****************************************************************************************
Methods and tools for documentation estimation — Bindu Nayar & Triveni Mahesh
*****************************************************************************************
Session:Do you feel stumped when your manager asks you to estimate the time required to complete a piece of documentation? Rest assured, you are not the only one to feel this way. No matter what your job profile is, you must have faced multiple questions on how to estimate and which method to use to estimate project documentation metrics.
With the aid of this presentation, we will introduce you to the world of estimation and handhold to take you through the process of estimating using the Wideband Delphi method.

Speakers:
Bindu Nayar, a Lead Technical Writer with Novell has over 10 years of experience in the area of Technical Writing. She has experience in authoring product and developer documentation for protocols. In addition to the primary responsibility of documentation, she also has experience in doing project management activities for the team in Novell.

Triveni Mahesh, has been with Novell for a year and has 1.6 years of total documentation experience. She is currently in charge of product documentation for file security services. In addition to the primary responsibility of documentation, she also runs the Documentation Team newsletter.

*****************************************************************************************************************
Pulse Check of Doc Projects – Best Practices at Novell —- Mridula Mukund & Premleela Radhakrishnan
*****************************************************************************************************************
Session: In the life cycle of a typical project, a variety of methods facilitate its planning. However, effective tracking and reporting methodologies drive the successful execution of the plan. These methods can be customized to efficiently perform tasks & mitigate issues. Our presentation, “Pulse Check of Doc Projects – Best Practices at Novell” highlights the importance of effective tracking and reporting of documentation projects and the pragmatic impact it has in improving visibility into a project’s status.

Speakers:
Mridula Mukund is working as a Senior Technical Writer at Novell. She holds an Engineering degree in Telecommunications and is currently pursuing her MBA in Marketing. She has about 4 years of experience, working in different domains such as Supply chain, Oil & Gas, and Healthcare.

Premleela Radhakrishnan is working as a Senior Technical Writer at Novell. She has 5 years of experience in the Technical Communication industry and has managed documentation projects for Indian and Global customers. Some of the domains she has worked on include, Backup and Storage, Telecommunication and Finance.

*****************************************************************************************************************
SNACK BREAK
*****************************************************************************************************************

*****************************************************************************************************************
Usability counts — Shalini G & Sandhya Sriram
*****************************************************************************************************************
Session: Are you aware that technical writers can help reduce the number of support calls? One of the ways is by ensuring that customers get the right information at the right place. This session aims at sharing some best practices, which can be applied effectively to enhance documentation usability. The session also aims at discussing why documentation usability is important and how it can make a big, positive impact to your company and, most importantly, your customers.

Speakers:
Shalini G works with Novell as a Senior Technical Writer. She has experience in technical editing, teaching doc tools and techniques, creating template and writing. As a technical editor she has edited various scientific journals at MacMillan. As a trainer, she has taught doc tools such as Robohelp, FrameMaker, MadCap Flare, HTML, XML and doc techniques. As a technical writer, she has experience in writing for various software products including Engineering Simulation Software Products and Solutions. In her current role, she is working on security products.

Sandhya Sriram works with Novell as a Lead Technical Writer. She has experience in teaching Oracle apart from other applications of MS-Office, before moving as an Instructional Designer, writing WBTs, CBTs and ILTs. She also has experience in writing market analysis articles. As a technical writer, she has experience in writing for telecom domain, especially related to payments and messaging. In her current role, she is handling a product on security information and event management solution.

*****************************************************************************************************************
Learnability testing — Archana Narayan
*****************************************************************************************************************
Session: Kern Learning Solutions (http://kernlearning.com/) have a unique testing process to evaluate an online course before its final release. They call this “learnability testing”. Learnability testing is a comprehensive process that tests the instructional strategies used and usability of the course. The objective of learnability testing is to remove all obstacles that hinder the learning experience. This presentation will give you insights into learnability testing.

Speakers:
Archana Narayan works with Kern Learning Solutions as an Instructional Design Specialist. She has experience designing eLearning and instructor-led training programs for varied domains such as neuromedical science, nursing, communication, performance engagement, banking, usability, counseling, grooming, personality development, and more. Her main focus has always been understanding the psyche of learners and their intrinsic and extrinsic motivations. You can check her blog @ http://archiespeaksout.blogspot.com/
.

*****************************************************************************
Sponsor – NOVELL
*****************************************************************************
With more than 25 years of experience, Novell delivers the best engineered,
most interoperable infrastructure software and a portfolio of integrated IT
management software that help customers around the world reduce cost,
complexity and risk of computing on any platform. With its infrastructure
software and ecosystem of partnerships, Novell harmoniously integrates mixed
IT environments, allowing people and technology to work as one.
Visit http://www.novell.com for more info.

*****************************************************************************
Address — Attached is Route Map
*****************************************************************************
Novell Software Development India Pvt Ltd.
“Laurel”, Block D, 65/2, Bagmane Tech Park,
CV Raman Nagar, Byrasandra,
Bangalore – 560093
Phone: 91 80 40022300

******************************************************************************
Registration Details:
*****************************************************************************
Complete the following form to register for this session:

https://spreadsheets.google.com/viewform?formkey=dGI2QUxqbmRvQkkxMFpOaGM0N00wc3c6MQ

*****************************************************************************
Registration Fees:
*****************************************************************************
Free for All

Have a great day.
Thanks and Regards,
Naveen Dcruz H
VP & Bangalore City Representative
STC India Chapter
9590089886

–

TnR,
nAVEEn.

Hello members,
As part of STC India Chapter’s initiative to collaborate and work with various international technical communication professionals and experts in the field of technical communication teaching, I am pleased to announce the first of the online seminars starting March 25 (Saturday). The first of these webinars features an interactive discussion on Top 10 grammar problems, complaints, or opportunities. I hope that this will serve as a quick refresher course about issues in use of American English—both grammar and punctuation. Out instructor is Dr.Rolan Nord from Minnesota State University, a senior member of STC. As you know, Dr.Nord has taken time out on a Saturday to conduct this seminars and should you decide to attend this seminar we expect you to be on time. The seminar starts 8:30 a.m IST.

Topic abstract: Top 10 grammar problems, complaints, or opportunities

It will be a quick refresher course about issues in use of American English—both grammar and punctuation and will cover:
* Grammatical errors
* Grammatical mistakes or problems
* Strategies for editors for dealing with such errors or problems

Presenter: Dr. Roland Nord
Dr. Roland Nord is a senior member of STC. He has taught in the technical communication program at Minnesota State University, Mankato since 1989. His specialties include editing, documentation, and usability.

Date and Time

March 25 and 8:30 a.m. IST

Duration
90 minutes

Registration Fees

Free for the STC India Chapter mailing list members.

Registration link:

https://spreadsheets.google.com/viewform?formkey=dEhzblVXVjVJdW1ObFNEcVRjdnRyM1E6MQ

Your registration is accepted only if you receive a confirmation email from Rajdeep. Dr.Nord has requested the webinar to be limited to 25 participants max so in case you do not receive a confirmation email do understand that we have closed the registrations.

Dr.Nord will be sending out the link to the webinar to the confirmed attendees. If you have confirmed and then decide to not attend the webinar for some reasons, I hope you will be kind enough to intimate us earlier. We can then ask the waiting list participants to attend.

This is a wonderful opportunity for us explore English grammar problems. I hope you will be the first of many to attend.

Regards
Rajdeep

We use many tools to improve our results. Balanced Score-card is one such
tool which is used by many good organizations. The owner or CEO of a company
makes a vision statement and assigns next year targets for business.  These
targets have to be analyzed and structured well so that at the end of the
year the results come out. The methodology used in this process is called a
Balanced Scorecard.

Balanced Scorecard is not just meant for CEOs! You can use the technique
effectively in your professional as well as personal life to translate your
objectives into measurable and well spread-out activities.

Agenda:
1. Introduction to Balanced-scorecard
2. Fixing Targets and KPIs (Key Performance indicators)
3. Finding method to achieve targets
4. Add measurement factors to targets
5. Allocate importance
6. Tabulate
7. Plan deployment and review

Faculty:
Shrirang Gokhale, Mechanical Engineer, worked in Philips India as
Development Chief. Shrirang also has rich experience in Quality and
Operations. He is presently working as a mentor for SMEs.
-
When: 19th March (Saturday) 2011
-
Time: 10am to 12pm
-
Physical Registrations: Send email to mak@technowrites.com to register.
Total seats available are 25.
-
Venue: Will be communicated to registered participants (it will be somewhere
in Shivaji Nagar, Deccan, or Karve Road area)
-
Remote Registrations: Restricted to 24 (through WebEx), available to
outstation candidates only
-
Please let me know if there are any queries.

Thanks & Regards
Makarand (Mak) Pandit
MD – Technowrites Pvt. Ltd.
India Cell: +91 98232 25640
Office Email: mak@technowrites.com
Personal Email: makarand.pandit@gmail.com
Skype ID: mak.pandit
Personal Blog http://everlearner.blogspot.com/

Posting the message on behalf of Mak Pandit (mak@technowrites.com).

Regards
Rajdeep
******************************************************************

Hi All!

Is it necessary that we learn from speakers, sessions, and PPTs?

GROW UP!!!

Let’s play a game!-

When: February 5, 2011-

Time: 9:00 to 2:00-

Name of the Game: Technowrites Strategy Game-

Possible Learning:

• Difference between Challenges & Opportunities
• Risk Calculation & Mitigation
• Working in a Team
• Beating the Competition
• Creating & Executing a Secret Agenda
• and a lot more…

-

Where: Technowrites Design House, 3^rd Floor, Sardar Sahaniwas, In the lane of Bharat Gas Agency, Diagonally Opposite Shruti Mangal Karyalaya, Off Apte Road, Deccan Gymkhana, Pune-

About the Strategy Game: The Technowrites Strategy Game is designed by Mak Pandit based on his years of experience of working, teaching, learning, and running a business. It is a board game that can be played by individuals/teams. The rules of the game are dynamic and change based on the progress made by participants. The opportunities and challenges depict incidences in real life. The trial round of the game takes about 30 minutes. One complete round of game can take between 2 to 3 hours.

Session will be free, but registration is mandatory. We can accommodate a maximum of 10 players in one round of the game (3 hours). We are planning go play two rounds. Register early to avoid disappointment.-

Tip: If you are able to get 2 of your colleagues along, you can make one complete team of 3 players. It could be a great team-building exercise for you. Participants need not be technical writers.

You will be provided everything needed to play the game on the spot, including money, missiles, and, ooops… excuse me!

Sounds interesting? Join the fun…

To register send a mail with your name, company name, and phone number, to mak@technowrites.com .

Please let me know if there are any queries.

Thanks & Regards

Makarand (Mak) Pandit

STC India – Pune City Rep

–

MD – Technowrites Pvt. Ltd.

India Cell: +91 98232 25640

Office Email: mak@technowrites.com

Personal Email: makarand.pandit@gmail.com

Personal Blog http://everlearner.blogspot.com/

Dear all,
The STC India User Research and Usability SIG is pleased to announce two sessions on Saturday, January 22, 2011, at Continuous Computing India Pvt. Ltd., Bangalore.

Sessions
1) Business Impact of Accessibility by Srinivasu Chakravarthula, Yahoo!
2) Out-of-the-Box Experience (Designing for First-time Use) by Amit Patil, IBM

You can also attend the sessions remotely through WebEx. The details are available towards the end of this e-mail.

Agenda
9:30 am – 10:00 am – Registration
10:00 am – 11:00 am – Business Impact of Accessibility

11:00 am – 11:15 am – Tea break
11:15 am – 12:15 pm – Out-of-the-Box Experience (Designing for First-time Use)

Please be present at the venue by 9:30 am to avoid inconvenience.

Presentations
Business Impact of Accessibility – Accessibility is a new era in the area of Information Technology. However, there are several misconceptions about accessibility and often it gets a low priority in the SDLC. The presentation will give insights in to the business impact of accessibility.

Out-of-the-Box Experience (Designing for First-time Use) – What users experience first time, can make or break their perspective of the product. The talk discusses how first-time user experience stays as the major differentiator for product adoption and acceptance.

Registration
Registration is mandatory. The last date for registration is January 20, 2011. This session is free for STC and non-STC members. You can register at http://tinyurl.com/6kkwxwz. The event is limited to 50 participants. If you have any queries, please send an e-mail to Arun Martin (arun.martin@gmail.com).

IMPORTANT – To ensure higher security of all delegates, Continuous Computing mandates that you bring your identity card and a copy of the confirmation e-mail.

Speakers

Srinivasu Chakravarthula is currently working for Yahoo! India as Accessibility Manager. He is responsible for leading and evangelizing accessibility and its initiatives across Yahoo! India and South East Asia. Srinivasu is a member of the National Advisory Board of the World Wide Web Consortium (W3C) India and the Disability Working Committee of NASSCOM. He graduated in Computer Science and is certified in Assistive Technologies. You can see his profile at http://srinivasu.org/blog/about-us/about/.

Amit Patil is a post-graduate from the National Institute of Design, Gandhinagar, and has a bachelor’s degree in Engineering (Computer Science) from Mumbai University. He has explored projects in research, interface, interaction, and user experience design for Web, TV, and mobiles. He currently works as a creative Web specialist at the CIO’s office in IBM, Bangalore. His previous stints include working at HP Labs, Opera, and a few startup companies.

WebEx

In the registration form at http://tinyurl.com/6kkwxwz, please select the option to participate through WebEx. You will receive an e-mail by January 21, 2011 with the WebEx details.

Venue

Continuous Computing India Pvt Ltd
4th Floor, Pine Valley (Above McAfee and DaimlerChrysler)
Embassy Golf Links Business Park,
Intermediate Ring Road, Koramangala
Bangalore – 560071

Contact person: Naveen D Cruz (+91 9590089886)

Sponsors

Venue – Continuous Computing enables network equipment providers (NEPs) worldwide to overcome the mobile broadband capacity challenge quickly & cost effectively with Trillium-powered wireless & packet processing solutions. Leveraging more than 20 years of telecom innovation, the company enables customers to increase ROI by focusing internal resources on differentiation for 3G, Long Term Evolution (LTE), Femtocell & Deep Packet Inspection (DPI) applications. For more details, visit http://www.ccpu.com.

WebEx – Technowrites specializes in Technical Communication, consultancy, and training. For more details, visit http://www.technowrites.com.

Regards
Rajdeep

Hi All,

Please find the event details below:

§ Title of Webinar: Using Adobe RoboHelp Server Analytics for Improving Content
§ Date and Time: Thursday, October 28, 2010, 10:00 AM – 11:00 AM US/Pacific
§ Location: ONLINE WEBINAR
§ Description: Help Authors have long wanted to know: “Am I being helpful?” Adobe RoboHelp Server 8 helps answer that question.

Adobe RoboHelp Server is a powerful option used with the RoboHelp authoring tool. Join Adobe Partners and Experts for this interactive eSeminar to receive practical tips on how to configure and publish RoboHelp projects to the RoboHelp Server and to generate user feedback reports.

What is covered in the eSeminar?

• Benefits of content optimization and creating a constant improvement loop with user feedback.
• What end-users experience as they view content delivered with enhanced power of RoboHelp Server.
• Setting up Authoring groups and users – strategies for multiple authoring teams.
• Creating password protected “Areas” for special audiences.
• Administering the RoboHelp Server remotely from any web browser.
• Scenarios for Merging Projects (one TOC/Index/Search/Glossary for many separate projects).
• Generating User Feedback Reports to determine what topics the end users see and what they search for.
• Using the reports to continuously modify content.
• Tips on working with the IT department to deploy RoboHelp Server.

John Daigle will be your guide for this eSeminar. John is an Adobe Certified RoboHelp and Adobe Captivate instructor (ACP) and has consulted on Adobe RoboHelp Server since its inception.

§ CTA: Register Now
§ URL: < http://www.adobe.com/cfusion/event/index.cfm?event=detail&id=1691131&loc=en_us >

Thanks in advance for your kind cooperation and continued support. Please feel free to reach out to me for any additional details that you might need for this.

Thanks & Regards,

Saibal Bhattacharjee

Product Marketing Manager

Adobe Technical Communication Suite I FrameMaker I RoboHelp

The STC India User Research and Usability SIG is pleased to announce three sessions on Saturday, August 28, 2010, at Misys Software Solutions (India) Private Limited, Embassy Golf Links Business Park, Off Intermediate Ring Road, Bangalore.

1) HCI research methods by Sanjay Tripathi, ABB

2) Usability heuristics for documentation by Anupama Gummaraju

3) Web analytics in technical documentation by Jigesh T.V, Cisco

Agenda

9:30 am   – 10:00 am – Registration

10:00 am – 11:00 am – HCI research methods

11:00 am – 11:15 am – Tea break

11:15 am – 12:15 pm – Usability heuristics for documentation

12:15 pm – 1: 00 pm  - Web analytics in technical documentation

Please be present at the venue by 9:45 am to avoid inconvenience.

Presentations

HCI research methods – This session introduces popular HCI research methods including historical evolution and current practices.

Usability heuristics for documentation – Technical writers place tremendous importance on content reviews, whether it is by peers, technical specialists, editors, managers, or clients. These reviews focus on quality and accuracy of content, but seldom usability. Typically, the reviews cover aspects like completeness of content, formatting, broken links, inconsistencies in content usage, and look and feel. While all of these do contribute to usability, they are not the only contributors. The writers tend to ignore such aspects as findability, ease of navigation from the user’s search perspective, match between the users’ real world and the help interface/content. This session discusses some of the heuristics used to evaluate usability of an interface and how it can be applied to documentation as well.

Web analytics in technical documentation – This session deals with the “what” of web analytics and tries to find the “how” of its relevance in technical communication. Jigesh gives an overview of the value that web analytics brings to the field of technical communication and shares his experiences.

Registration

Registration is mandatory. The last date for registration is August 25, 2010. This session is free for STC and non-STC members. You can register at
https://spreadsheets.google.com/viewform?formkey=dF9QLUlEbW5ockNJOUswY1VOLUN1akE6MQ#gid=0
.   The event is limited to 50 participants.

If you have any questions, please send an email to Arun Martin (arun.martin@gmail.com).

IMPORTANT – To ensure higher security of all the delegates, Misys mandates that you bring your identity card and the online confirmation letter.

Speakers

Sanjay Tripathi holds a PhD in Human Computer Interaction (HCI) and a Masters in technology and management from Flensburg University, Germany.  He has an overall professional experience of 13 years in the area of research including researches in HCI. Currently he is working as a scientist at the ABB Corporate Research, Bangalore. His main responsibilities at ABB Corporate Research includes defining the strategy for HCI research and KPIs for usability project of industrial software systems. Prior to ABB, he has worked with a large software service provider company in India, and major part of his professional life was spent in Germany at various industry-academia research projects.

Anupama Gummaraju has worked in the area of technical writing and user experience for a cumulative of 11 years, at Infosys Technologies Ltd. She has worked on projects that incorporate usability and design in technical writing. Currently she freelances when possible.

Jigesh T.V holds an engineering degree in Industrial Management and a post-graduate diploma in Instructional Designing. Currently, Jigesh is working as a technical writer with Cisco, Bangalore. In Cisco, Jigesh is part of the voice technology group where he works on the VoIP endpoints and API documentation. Jigesh has been in the field of technical writing for about six years. His latest interests include web analytics and video documents.

Venue

Misys Software Solutions (India) Pvt.Ltd,

2nd Floor, Eagle Ridge, Embassy Golf Links Business Park,

Off Intermediate Ring Road,

Koramangala,

Bangalore 560071

(Google Maps - http://tinyurl.com/2wcdqh6)

Contact person: Rajdeep Gupta

The India chapter of Society for Technical Communication (STC) is
pleased to announce STC India Regional Conference in Delhi (NCR)
on July 24, 2010 (Saturday) at Oracle Noida. Please visit
http://www.stc-india.org for more details on STC India Chapter.
**********************************************************************

Delhi (NCR) STC Regional Conference on July 24, 2010 @ Oracle, Noida

Sponsor: Oracle

**********************************************************************

Agenda

09:45 AM to 10.00 AM Registration, Introduction, and Networking

10.00 AM to 11:30 AM Workshop on Single Sourcing Using the WebWorks
ePublisher Platform – Selvakumar

11:30 AM to 11:45 AM Tea Break

11:45 AM to 12:45 PM Session on Power of Mentoring – Ms Aruna Chaba on
behalf of Management SIG

12:45 AM to 1:30 PM Lunch and Networking Session

1:30 PM to 2:30 PM: Session on Generating Online and Print
documentation using Wiki – Suman Lata Malik and Gurpreet Singh

2:30 PM to 4.00 PM Workshop on Advanced Presentation Skills & Positive
Body Language – Gurpreet Singh (on behalf of STC Management SIG)

4.00 PM to 4:15 PM Tea Break

4:15 PM to 4:45 PM Open discussion

4:45 PM to 5.00 PM Certificates distribution and Vote of Thanks
**********************************************************************

About the Session & Speakers

**********************************************************************

Selvakumar

**********************************************************************

Session: Single Sourcing Using the WebWorks ePublisher Platform

WebWorks ePublisher allows you to single source Adobe FrameMaker,
Microsoft Word and DITA-XML content into web, PDF and online help
deliverables.

This presentation will cover the following topics:

Overview of the WebWorks ePublisher platform and its architecture.
Overview of the WebWorks Help online help format.
Designing single sourcing templates using WebWorks ePublisher Pro.
This topic will be in the form of a demo that describes creating a
single sourcing template to create online help in the WebWorks Help
format.
Publishing content using the WebWorks ePublisher platform.
Integrating the WebWorks ePublisher platform with a content management
system to create an enterprise-level single sourcing and content
publishing environment.

Speaker:

Selvakumar T.S is a Technical Publications Consultant with Cadence
Design Systems, NOIDA, India. He has around 15 years experience in
Technical Writing.

**********************************************************************

Session: The Power of Mentoring

Universal Evolution is natural phenomenon, in which every one of us is
contributing, by playing different roles of absorber & contributor
during our life spans.

To absorb, one has to be a keen learner with open mind, and to
contribute through joint or individual actions, one has to be
cautious, as every action has a reaction, which may have either
positive or negative impact in universal evolution.
Mentee and Mentor are good examples of absorber and the
- Show quoted text -
contributor. In the present technological evolution era, when no one
has time to give a pause, to look behind, there is a need to revamp
the relationship between the two.

Let us all join together in this revamping process, to make this
valuable relationship much strong, and contribute positively in the
universal evolution.

Speaker:

Mrs. Aruna Chaba, M.Sc( Physics) from Rajasthan University, is Head of
e-Governance Standards Division at National Informatics Centre, New
Delhi, which is a premier Institution for e-Governance solutions
under Department of Information Technology, Ministry of Communication
and Information Technology.

Earlier, as a senior member of Training Division in NIC, she had
been responsible for strategic planning and execution of Training of
Government officials. She had been actively involved in preparation of
easily understandable course material in technical topics, specially
related to change management and processes transformation in
e-Governance.

In the capacity of Welfare Officer in her organization, she has
contributed significantly in building inter-personnel relationships
among employees, and had been playing a role of mentor also.

She is a creative writer, especially in the area of spirituality.

**********************************************************************

Session: Generating Online and Print documentation using Wiki

Technical Communicators have often worked in the comfortable realms of
Framemaker, Webworks and RoboHelp authoring environment to create
technical documentation in pdf, html and chm format. This session
explores and demonstrates the benefits of using web 2.0 technology
such as wiki to create technical documentation without using
traditional help authoring environment. The session includes a real
world case study of a Tech Pubs team movement from the traditional
Frame/Webworks environment to Confluence wiki, a discussion on
differences, benefits and drawbacks of using a wiki based authoring
system as compared to traditional authoring environment, a live demo
of a wiki based authoring environment and several web2.0 benefits that
wiki provides to technical communicators.

Speaker:

Suman Malik is an independent consultant based in New Delhi with over
12 years of rich technical and marketing documentation experience. A
post graduate in Information Science from NISCAIR, she started her
career as Information Scientist in INSDOC (a constituent of CSIR), and
then worked with several fortune 500 and startup companies including
Agilent and McAfee to develop end user technical and marketing
documentation for complex Electronics and IT products. She can be
contacted at infotechwriter@gmail.com.

**********************************************************************

Session: Advanced Presentation Skills & Positive Body Language

Technical Communicators often have to present information to clients,
colleagues and senior management. And, fair or not, we are often
judged more on how we say it than on what we say.
Come, join the workshop on Advance Presentation Skills and become far
more effective in delivering your message to your key audience.
Mastering the art of presenting may not make you rich but it will most
certainly help you to succeed in anything you do. This workshop will
provide participants with a practical advice on how to deliver
presentations in front of an audience. Areas covered will include:
Advance presentation skills, Anxiety removal, Positive gestures,
Confident speaking posture, Positive body language, Non verbal
communication and handling difficult questions.

Speaker:

Gurpreet Singh is a professional writer and a trainer based in New
Delhi having a keen interest in Human Psychology. He works in the
creative realms of Technical Writing, Business Writing (MarCom),
Web-Copy Writing and Training and is having over seven years of
professional writing and training experience. He won the title of
‘Best Humorous Speaker’ in the Toastmasters International Speech
Contest and ‘Best Speech Evaluator’ in Agilent Toastmasters Club. He
has completed Competent Communicator and Competent Leadership program
from Toastmasters International and a certificate course on
Presentation Skills from British Council, New Delhi. He works with
Agilent Technologies as an Advance Technical Writer and maintains a
personal blog on Technical Communication, Human Psychology and Public
Speaking at http://gurpreetwrites.wordpress.com.

**********************************************************************

Venue: Oracle

**********************************************************************

Oracle is sponsoring the venue for the Delhi (NCR) STC Regional conference.

The Server Technologies Documentation team at Oracle India is a
40-member team, and it’s growing! The team manages a documentation set
that contains 100 documents and includes Developer’s Guides, User’s
Guides, and Online Help. To work on these documents, the team uses the
latest authoring tools, such as Adobe FrameMaker (Structured),
Macromedia Dreamweaver, Qarbon ViewletBuilder, and Robocop. Projects
that the team works on offer writers the opportunity to learn about
the latest Oracle products and interact with Oracle development teams
around the world. The team works from Oracle offices in Bangalore and
Noida.

Visit the Documentation section of the Oracle Web site at

http://www.oracle.com/technology/documentation/index.html

**********************************************************************

Address
**********************************************************************

Oracle India Pvt. Ltd.
Logix Technopark,
Tower D, Level 2, 6
Plot No. 5,
Sector 127, Noida 201301

Contact No:
Promila Chitkara 9811324317

How to get to the venue:
**********************************************************************

Located 3 Kms. from the Toll Road crossing, situated next to the Lotus
Valley School and 2 minutes drive from Amity University.

For exact map, refer here – Wikimapia

**********************************************************************

Contact Details
**********************************************************************

Manisha Khurana ( manisha.khurana@gmail.com)
Delhi (NCR) City Representative
STC India Chapter
9810038992

**********************************************************************

Registration Details
**********************************************************************

This conference is limited to 50 participants only.

Click the following link to register yourself:

http://spreadsheets.google.com/viewform?formkey=dGdoVFdxNENpbUV0aHQzMDU4aE9RcVE6MQ

Participation Fee
**********************************************************************

Free for All
**********************************************************************

Additional Details
—————————-

- All participants (STC members or Non-STC members) have to complete
the registration form and get a confirmation mail from Manisha on or
- Hide quoted text -
before July 20th, 2010.

- If you need help with transportation, please contact us.

We look forward to seeing you at this regional conference. Please note
there are only limited seats. If you need any help/clarifications, do
mail/call me.

Have a great day.

Thanks and Regards,
Manisha Khurana ( manisha.khurana@gmail.com)
Delhi (NCR) City Representative
STC India Chapter
9810038992